Please press the submit button while holding down CTRL + SHIFT this will create a log file inside the Cinema 4D console. Still having problems? Send us your project details (including log file) and we will get back to you as soon as possible. Hold crtl+shift while pressing the submit button, this will create a log file inside the console of C4D. Are you using third party plugins? Take a look at our specs page to see if your plugin is supported.Ĥ. You can do this inside the plugin in the advanced tab.ģ. Are you running R16 or lower and you use third party plugins, try to set the application profile to R18 or R19. Save your project with assets inside Cinema 4D.Ģ. All your assets must be included in your project folder. Most errors we get with Cinema 4D are assets errors. Now it's a relative path and the cloud manager will upload en render all files correctly.ġ. After that manually adjust the link in the file path. To fix this you must place everything inside your C4D project directory folder. This path is looking at your computer and will not be uploaded by the cloud manager. If you look at the file path you see for example:

The C4D plugin will help you with all these steps. For example: HDR Studio Rig, XP Cache, Realflow importer and TFD cache. This button can be found inside the plugin under Tools or in the drop down menu in C4D under file.įor textures this will almost always be enough to make everything relative to the project folder, but for some third party plugins you need to do an extra step. First step is always saving your project with assets.

How does the custom plugin feature work?įor everything to work on the farm you need all your assets to be relative to the project folder.

Optional: copy the log file from your project folder inside an email for us to see all the details. The name of your project that you've submitted to the farm. Your project specs (Amount of frames, time to complete a single frame). Your workstation specs (Processor, GPU and memory installed). If your are still having doubts about the costs please send us this information: Where you feed multiple frames into one server. We made a fix for this called: Custom slice number. When you have render times under 10 min per frame you lose time and thus credits with each frame. After that, there are maybe startup calculations like simulations, GI, ect. With heavy geometry or objects this can take 1 or 2 min. Since by default every node gets a single frame, each time a frame starts it needs to start Cinema 4D and load the project.

The most common problem is the startup and pre-calculation time. Render Log, also you can see my scene is literally a test scene from RD-Textures, not demanding at all so the issue cant be my scene either.The price calculator is an estimate, this is due to the many variables that come with rendering. I know as of recent builds this is a common error, was wondering if anyone could shine some light on how i can get rid of these errors, am open! Thank you. Just this last week, i thought maybe the windows 1903 update had to do something with it, but havent had any luck in finding a reasonable source there. I know as a fact it not a hardware issue as I have been working with octane for the last 6 months with no issues. So therefore ive tried to reinstall cinema 4d, ive tried to reinstall many different drivers depending on the version of octane, ive tried many different version of octane and yet still come up with this error. I've tried versions of Octane from 4.00 and up considering I'm using Cinema 4D R20, although I had the same errors with Octane 4.00 & under on R19. Either way i have just been updating my game ready drivers assuming those are the drivers are needed. I have not been able to find which ones matter the most when it comes to rendering. First off for Nvidia drivers, there are game-ready drivers and studio drivers. Now i have tried many fixes first off regarding my driver versions. Specifically CUDA 700 errors, attached below is a screenshot with the results from my render log. Hello all, so i recently started facing some issues within octane.

Octane render r19